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      • Course Dates
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      • ACLS
      • BLS
      • HeartSaver
      • Group Registration
    • Resources
      • Articles of interest
      • Heart & Stroke Foundation
      • Lighthearted Videos
      • Promotional Videos
      • ACLS Rhythms & Algorithms
      • ECG tutorials
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  • Home
  • Courses
    • Course Dates
    • Locations
    • ACLS
    • BLS
    • HeartSaver
    • Group Registration
  • Resources
    • Articles of interest
    • Heart & Stroke Foundation
    • Lighthearted Videos
    • Promotional Videos
    • ACLS Rhythms & Algorithms
    • ECG tutorials
  • Store
  • Services
  • Fees & Policies
    • Terms and Conditions
    • Privacy Policy
  • FAQ

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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details


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